FLOWS Privacy Policy

How RCJ Advice & Citizens Advice Islington collect your data

We collect personal information about you to enable you to use our Courtnav interactive module.

What information RCJ Advice & Citizens Advice Islington ask for

We only ask for the information we need. We always let you decide what you're comfortable telling us, explain why we need it and treat it as confidential.

When we record and use your personal information we:

  • only access it when we have a good reason
  • only share what is necessary and relevant
  • don't sell it to anyone

We handle and store your personal information in line with data protection law.

Depending on what you want help with, this might include:

  • Your name and contact details – so we can keep in touch with you about your CourtNav entry.
  • Details of your children and other family members.
  • Personal information – about family, or financial circumstances

How RCJ Advice & Citizens Advice Islington use your information

The data you enter onto CourtNav is seen by the solicitor or legal adviser checking your case. They keep this information confidential and all our solicitors comply with data protection law.

RCJ Advice staff can view all data. All RCJ staff are bound by confidentiality.

If you want to find out more about how we use your personal information, you can email our data protection officer at [email protected]

You can find out more about your data rights on the Information Commissioner's website.

When you use our website, we add cookies to your device to:

  • make sure the website works well for you
  • find out how you're using our website so we can improve it

By using our website, we assume you agree to us adding cookies to your device. If you want to disable, block or remove cookies, you can do this at any time.

Working on your behalf

We only refer to your information to check your CourtNav entry.

How RCJ Advice & Citizens Advice Islington store your information

CoutNav is hosted by Electric Putty who are within the European Economic Area.

How RCJ Advice & Citizens Advice Islington share your information

With your permission, we only share your information with other organisations so we can:

  • help check your CourtNav content. Solicitors from other law firms who volunteer on our rotas may also check individual CourtNav cases.

Organisations we share your data with must store and use your data in line with data protection law.

The specific organisations we might share your information with are:

The Family Law firm selected by you.