Do you support domestic abuse survivors?

Whether you work in the police, social services, housing, education or medical professions, it’s not always easy to know how to support someone who is experiencing domestic abuse – especially if this is not part of your core service provision.

FLOWS is an independent, legal support service, designed to help protect women against domestic abuse, anywhere in England. Our aim is to ensure women get the best possible legal support, at a time when they need it most.

If you refer a domestic abuse survivor to FLOWS, we will provide confidential support, helping her to consider the options, from connecting her with local organisations who can help, to successful court proceedings where appropriate.

Support you can trust from the RCJ family team

Our solicitors and legal advisers from the RCJ Advice family team provide independent phone and email consultancy to help you as a service provider – and domestic abuse survivors – to understand the legal and practical options open to them.

If you would like advice before you refer:

  • Call us Monday – Friday on 0203 745 7707 or leave a message out of hours
  • Email us at [email protected]

Advice for women in danger from domestic abuse

If you are dealing with someone who is in danger right now, there are a number of actions you can take on their behalf, or you can recommend to them.

What is FLOWS?

FLOWS is brought to you by RCJ Advice, a national Citizens Advice service based in the Royal Courts of Justice (RCJ) and the Central London Family Court, working in partnership with Rights of Women.

We can connect your service users with a network of trusted advisers, which includes experienced solicitors and law clinics, Citizen Advice services, frontline professionals in women’s refuges, women’s aid organisations, and organisations that provide safe environments for domestic abuse survivors.

Get a CourtNav account for your organisation

If you work with women in domestic abuse situations, you can set up a CourtNav account that will enable you to login and guide your service users through the processof applying for a court order online. Of course we are available, on the phone or by email, should you get stuck.

What can your service users expect from FLOWS?

Take a look at comments from women who have successfully used FLOWS.

Incredible understanding and knowledge from the lady who took my call. She was super helpful and informative.

– FLOWS service user

Read more comments from women we have helped.