In their own words
Here are just a selection of comments from survivors of domestic abuse that we have helped.
After emailing FLOWS for their help they came so quick in their response and have allocate people who could assist and guide me with my circumstances. It's such a great feeling to know that there are people out there who will reach out and offer their help with their best of ability.
– FLOWS service user
Very helpful. They rang me regularly to check up on me and the progress.
– FLOWS service user
As soon as I walked in the office I was welcomed by receptionist and she comfort me. They stayed at work until 7pm waiting for the court order. There are no words to describe how grateful I am to all the staff !!
– FLOWS service user
This was the first time I have talked to Flows and they were so helpful! Finally I feel someone hears me and is there to help us. Thank you!! You have given me hope I can get through this whole process and will be able to protect my precious 7 year old daughter!
– FLOWS service user
Incredible understanding and knowledge from the lady who took my call. She was super helpful and informative and let me know that they are here for me should I need them.
– FLOWS service user
The advice given was clear and I really felt like they aimed to help my situation and that I was treated with care and respect throughout the call.
– FLOWS service user
It’s just the beginning into an unknown journey but talking to one of your staff has given me hope.
– FLOWS service user
I feel really positive about the steps forward from here, so many thanks.
– FLOWS service user
Very helpful with our issues around the orders we needed help with. I would highly recommend FLOWS as it has helped us a lot with our current problems.
– FLOWS service user
My experience with FLOWS was amazing. They were on point from the beginning till the end. They went over and beyond to make sure I had everything I needed to go to court. They were professional, and responded to my emails and inquiries in a timely manner. They made sure I had access to the right resources. They were soft spoken, which was important to me, given I was escaping an abusive relationship. The calmness in their voices was therapeutic. THANK YOU!
– FLOWS service user
Thank you for your help. I didn't have any legal help/support and in a telephone call you reassured and advised me. The information you gave me was brilliant and will use if the time comes. Thanks.
– FLOWS service user
They were wonderful. They actually listened and I felt that they were advocating for me and my problems. They always were open to answering all my questions and directing me appropriately.
– FLOWS service user
It was my first call regarding child custody, and they put me at ease straightway and were able to instruct me on what to do next. Due to the state I was in, the lovely lady emailed everything to me.
– FLOWS service user